Frequently Asked Questions

The minimum order for collection and delivery is 5 kg. This minimum helps cover transportation and fuel costs for our drivers.

If your laundry weighs less than 5 kg, the minimum charge of ฿700 will still apply.

Example:

• 2 kg → ฿700 minimum charge
• 3 kg → ฿700 minimum charge
• 5 kg → ฿700
• 6 kg → ฿840

Customers are always welcome to drop off laundry directly at our Patong laundrette, where there is no minimum weight requirement.

We can collect laundry from almost anywhere. Our drivers regularly collect from:

• Hotel reception
• Airbnb properties
• Villas
• Condominiums
• Apartments
• Guesthouses
• Massage shops
• Restaurants or coffee shops

Simply tell us your location and preferred pickup time, and we will arrange collection.

Booking is simple. You can book directly on our website by selecting your service, pickup location, and preferred time.

Once your booking is confirmed, our driver will collect your laundry and return it clean, folded, and ready to wear.

Yes. Pickup and delivery are free in our main service areas when the minimum order of 5 kg is met. For smaller orders, the minimum charge of ฿700 still applies.

We offer several turnaround options depending on how quickly you need your laundry returned.

Standard Service — Return in 24 hours

Express Service — Return in 6–7 hours

Emergency Service — Return in 2 hours

These times refer to the actual processing time at our laundry facility and do not include pickup or delivery travel time. Drop-off orders can sometimes be completed faster depending on workload.

Our Wash & Fold service costs ฿140 per kilo with a 24-hour return time. This includes washing, drying, and folding.

Minimum pickup order: ฿700 (5 kg).

Our Same-Day Express Service costs ฿200 per kilo. Return time: 6–7 hours. Includes priority washing, drying, and folding.

Minimum charge: ฿1000

Yes. Our Emergency Laundry Service is designed for urgent situations. Return time: 2 hours. Price: ฿320 per kilo. Includes emergency priority washing, drying, folding, and fast delivery.

Minimum charge: ฿1600

Yes. Our Wash & Iron service costs ฿220 per kilo. Return time: 24 hours. Includes wash, dry, iron, and fold.

Minimum charge: ฿1100

Yes. Our Traveller Laundry Bag is very popular with tourists. Price: ฿750 per bag. Includes wash, dry, fold, up to 6 kg of laundry, and pickup and delivery.

Most laundry is charged by weight (per kilo). This allows customers to wash larger amounts of clothing at a lower price compared to per-item laundry services.

Some services such as shoe cleaning or special treatments may have fixed prices per item.

Yes. We provide commercial laundry services for hotels, Airbnb hosts, and massage shops. Suitable for towels, bed sheets, linen, and staff uniforms.

Price: ฿80 per kilo. Minimum order: 15 kg. Scheduled pickups are available.

Yes. Heavy stain treatment is available for an additional ฿20 per kilo. This service is recommended for stains such as oil, makeup, food, and dirt.

Yes. Shoe cleaning costs ฿200 per pair.

Yes. Customers are always welcome to bring their laundry directly to our laundrette in Patong.

Our facility operates across three floors:

Ground floor — Self-service laundrette for customers who want to wash and dry their own clothes.

Upper floors — Professional laundry service using commercial machines.

Drop-off orders may sometimes be completed faster depending on workload.

Yes. All laundry is sorted before washing to separate colors, whites, and delicate fabrics to help prevent color transfer and protect your clothing.

Yes. Our professional laundry service uses large commercial washing and drying machines designed for hotel and business laundry. These machines allow us to process laundry faster and more efficiently.

Yes. We offer same-day express laundry service in Patong and nearby areas. Our Express Service returns your laundry in 6–7 hours, while our Emergency Service can return laundry in as little as 2 hours.

This service is ideal for tourists who need clean clothes quickly before flights, tours, or hotel check-outs.

Yes. We provide laundry pickup and delivery in Patong as well as nearby areas including Kathu, Kamala, Karon, Kata, and Kalim.

Our driver will collect your laundry, wash, dry, and fold it at our professional facility, then deliver it back to you clean and ready to wear.

Yes. Many of our customers are tourists staying in hotels, Airbnbs, villas, and guesthouses. We can collect laundry directly from hotel reception or property managers, making the process simple and convenient for travelers.

Yes. Our ground floor in Patong operates as a self-service laundrette where customers can wash and dry their own clothes.

If you prefer, you can also leave your laundry with our professional service on the upper floors, where we will wash, dry, fold, and iron your clothes.

If you book your laundry service through our website, you can pay using credit card, PayPal, or Apple Pay.

For self-service customers at the laundrette, payment can be made using cash or QR payment.

Our laundry facility in Patong operates across three floors with commercial laundry machines, allowing us to process laundry quickly and professionally.

Customers choose us because we offer:

• Pickup and delivery service
• Fast turnaround from 2–24 hours
• Professional commercial machines
• Convenient location in Patong
• Services for tourists, hotels, and businesses